Manufacturers continually update their devices in order to improve stability, security, and compatibility through new firmware. Here's an overview of the firmware we recommend for optimal reliability and new features.
Latest firmware for OMNIplay3 (OP3):
This firmware contains some bug fixes in relation to a sleep issue on newer models and has an updated Chrome web browser. Even if your OP3 player has an old firmware, it shouldn't be necessary to upgrade the firmware. The sleep problem was only related to our newest batch of OP3 players, which have this firmware pre-installed.
Note: If you have firmware dated before 2021/01/08 (American date system), you might have problems updating the installed web browser (Chrome).
Databeat Omniplay 4
Omniplay 4 (OP4) is a more sturdy and powerful Android-based media player. It can also come with 4G capabilities if there's no local network available. We've added custom resolution LED support to this device, however, it needs the following firmware in order to work properly:
Latest firmware for OMNIplay4 (OP4):
With this firmware, your OP4 can power a LED video wall with ease. The resolution you set will be drawn from the pixel coordinates 0x0. This should ensure compatibility with most LED controllers on the market.
Our doorsign unit called DS10 has two variants. A "B0" and a "27X" models. There are no differences between these variants, besides needing a different firmware for each variant.
In order to identify which variation you have, you need to look at your firmware name.
Here are our newest firmware for DS10.
Latest firmware for DS10 27X variant:
Latest firmware for DS10 B0 variant:
In bold is how you identify if you have a 27X or B0 variant. If your DS10 unit has either firmware, it should be stable with Android 10. If your DS10 has stability issues and not one of these firmware, you should contact us to upgrade your unit.
DS10+ is very similar to the regular DS10 but has an NFC/RFID card reader. In order for this card reader to work, it needs a different firmware than the regular DS10.
Our doorsign unit called DS10+ has two variants. A "B0" and a "27X" models. There are no differences between these variants, besides needing a different firmware for each.
Latest firmware for DS10+ 27X variant:
Latest firmware for DS10+ B0 variant:
Not available yet
In bold is how you identify if you have a 27X or B0 variant. If your DS10+ unit has either firmware, it should be stable with Android 10. If your DS10+ has stability issues and not one of these firmware, you should contact us to upgrade your unit.
Our kiosk signage Android player is situated on a stand. Works great with interactive content such as a website. Our newest firmware for the T22 is:
Latest firmware for T22:
If you experience any issues with your Samsung device, we recommend reaching out to Samsung Support for assistance. Additionally, it is advisable to consider updating to the latest available firmware to ensure optimal performance and address any potential issues.
Samsung offers a wide range of firmware and displays. It is important to note that certain displays may encounter difficulties with specific firmware in certain situations.
Here is a list of specific Samsung models and firmware versions that Databeat Support has identified issues with. Please refer to this table for specific details.
Models are denoted with i.e. "OHXX-B" where the X's are the inches of the display. If you need further information, please don't hesitate to reach out to us.
|OHXX-B||1241 or lower||Could have issues displaying content in portrait. Upgrade firmware to resolve this|
Omniplay stuck on "Retrieving device information". Resolved by rolling the device back to an older firmware version as detailed in the link below:
Player not able to: download media, download new firmware & software or update heartbeat.
Fix is to update the firmware manually. Please contact Databeat Support to get the necessary file to update your screen.
If you experience any issues with your LG device, we recommend reaching out to LG Support for assistance. Additionally, it is advisable to consider updating to the latest available firmware to ensure optimal performance and address any potential issues.
If you have an LG Dev Account we recommend checking out LG's own overview.
If you experience any issues with your Philips device, we recommend reaching out to Philips Support for assistance. Additionally, it is advisable to consider updating to the latest available firmware to ensure optimal performance and address any potential issues.
|10BDL3051T||Lower than 4.5||More information|