--- title: How to install OMNIplay on Samsung Tizen SSSP10 through Samsung Menu description: Learn how to install and configure the OMNIplay app on a Samsung Tizen public display with SSSP10 from the Samsung Menu. --- [Skip to content](https://support.databeat.net/migration/en/how-to-install-omniplay-on-samsung-tizen-sssp10-in-samsung-menu#main-content) English Show submenu for translations ![Logo-White-Databeat.png\]](https://support.databeat.net/hs-fs/hubfs/Logo-White-Databeat.png?height=40&name=Logo-White-Databeat.png) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us Knowledge base - There are no suggestions because the search field is empty. 1. [Databeat Knowledge base](https://support.databeat.net/migration/en?hsLang=en) 2. [Samsung](https://support.databeat.net/migration/en/samsung?hsLang=en) 3. 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Press **Menu** - Select **System** - Select **Play via** If you are unable to select "Play via," try changing your source to HDMI and then follow the steps again. ### Step 2: Network A network connection is required to communicate with our server and download our app.  Connect to your local network from the Samsung Menu:  - Press **Menu** - Select **Network** - Select **Open Network Settings** **Using a strict network?** Check out our [network requirements](https://support.databeat.net/en/network-requirements?hsLang=en). **Tip**: A shared network from your mobile device can be used to test accessibility for installation if you are using a restricted network.  ### Step 3: Date & Time It is important and necessary that the correct date & time is set for your device before installation of our app.  - Press **Menu** - Select **System** - Select **Time** - Select **Clock set** **Tip**: Check that you have entered the correct year.  ### Step 4: Custom App Access app management to download our app.  - Press **Home** - Select **App management** - Select **Install Web App** - Insert **https://www.databeatomni.net/tizen** **Warning**! All letters in the url has to be lower case for a successful installation. - Select **Go** or **Done** on the digital keyboard to download our app.  ### Step 5: License key Connect your Samsung device to a OMNIplay license key.  ***Don't have a license key? *** - Check your DatabeatOMNI account.  ***Entered the wrong license key? *** - Press **0** to change. ### Troubleshooting If you experience any issues, want to learn more, or need custom settings on the device you will find some useful information below. Contact [Databeat Support](mailto:support@databeat.net) if you need further assistance. ***The downloading process does not start automatically.*** - Start manually with Home - Custom App ***Unable to connect to the server?*** - Verify correct information from step 1, step 2 and step 3.  ***The display has been used previously.*** - We recommend doing a [factory reset](https://support.databeat.net/en/how-to-factory-reset-a-samsung-public-display?hsLang=en) and try [installation with factory reset settings](https://support.databeat.net/en/how-to-install-omniplay-on-samsung-tizen-sssp10?hsLang=en). ***Turning off due to service hours?** * - Check Date & Time settings, time zone and service hours in DatabeatOMNI. ***Turning off due to inactivity (default 4 hours)?** * - Set Auto Power Off to **Off** in Power Control. ***No valid content in selected channel? *** 1. Press **CH** on the remote and select a channel with active content. 2. Press **3** to check the mediaplan and see if the content is available/downloading. 3. Log into your DatabeatOMNI account to manage your new OMNIplayer. 4. Verify [firmware](https://support.databeat.net/en/how-to-update-firmware-on-samsung-with-databeatomni?hsLang=en) and [mediafile compatilibily](https://support.databeat.net/what-is-the-recommended-file-format-for-pictures-and-video?hsLang=en) for your device.  5. Contact your Reseller or Databeat Support. [![Chill listening crop-3](https://support.databeat.net/hs-fs/hubfs/Databeat_Dark_KB_v2.png?width=131&height=26&name=Databeat_Dark_KB_v2.png "Chill listening crop-3")](https://support.databeat.net?hsLang=en) Databeat Knowledge base Copyright © 2026, PLAYipp Norge AS