--- title: Media file mismatch description: A media mismatch happens when uploading maladjusted content to a channel. With a predefined target resolution, DatabeatOMNI will recognize when a mismatch happens and allow users to crop and scale their uploaded content to better fit their screen. --- [Skip to content](https://support.databeat.net/en/media-file-mismatch#main-content) English Show submenu for translations ![Databeatomni](https://support.databeat.net/hs-fs/hubfs/LogoIcons/Logo%20-%20Databeat%20and%20Samsung/Databeatomni.jpg?width=1920&height=319&name=Databeatomni.jpg) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us Knowledge base - There are no suggestions because the search field is empty. 1. [Databeat Knowledge base](https://support.databeat.net/en?hsLang=en) 2. [Databeat Signage](https://support.databeat.net/en/databeat-signage?hsLang=en) 3. [Media](https://support.databeat.net/en/databeat-signage?hsLang=en#media) # Media file mismatch ## A media mismatch happens when uploading maladjusted content to a channel. With a predefined target resolution, DatabeatOMNI will recognize when a mismatch happens and allow users to crop and scale their uploaded content to better fit their screen. ![Image Editor](https://support.databeat.net/hubfs/image-png-Aug-30-2022-09-53-26-49-AM.png) Step-by-step guide for media mismatch (Crop & Scale) ### Target resolution When uploading content to your media channel you should aim to customize your content to fit the screen in which the content is intended for. This task may not be straight forward to users who that are new to the game. To better help our customers and users we have implemented a feature that helps customers adjust their content if our system recognize a media mismatch.  ![Target resolution](https://support.databeat.net/hubfs/image-png-Mar-16-2023-11-21-01-2185-AM.png) #### What is a media mismatch? A default channel in DatabeatOMNI has the standard target resolution set to Full HD. This value represented in pixels is 1920x1080 for landscape, and has an aspect ratio of 16:9, which is common for most screens. A media mismatch occour if a user uploads content that does not align with this value, or the value you have set as target resolution for your channel.  #### Uploading content with media mismatch **Step 1:** Select a channel **Step 2:** Click on Publish **Step 3:** Upload a local mediafile **Step 4:** Press "Publish" Our system will recongize if there's a media mismatch. The file will automatically be published if the media matches the target resolution set for your channel.   **Step 5:**  A media mismatch is recognized. Proceed to crop and scale by selecting "Yes". The guide illustrates a perfect example of a media mismatch. For this example we have uploaded a file with resolution 1280x720 to a channel with target resolution set to 1920x1080. Instead of upscaling automatically, which may not always justify the quality of the file, the user will be able to manually crop and scale the content.  **Step 6:** Crop and scale their content to their liking. 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