How to fix "No channel subscription"

The No Channel Subscription message may appear on your display when you are installing the OMNIplay app or have deleted an active channel. Here is how to fix it.

If the message appears when you are setting up a new OMNIplayer device:

Please select an active channel using the remote control.
If you do not have any available channels, log into DatabeatOMNI and create a new channel.

If the message appears after set up:

The OMNIplayer's subscribed channel has most probably been deleted.
Please check that the OMNIplayer has an active channel subscription with the remote.
From DatabeatOMNI you can create a new channel or remotely select another channel.


How to select a channel depends on your device.
Commonly the Channel button, CH+ or CH- button, or even C-key on a USB-keyboard will let you view all available channels in a list directly on the device.

Please note that you can always remotely select your OMNIplayers channel subscription in DatabeatOMNI under the OMNIplayers tab.

If none of the above steps helps, try this:

  1. Verify that the registered license key (PlayerID) is correct.
  2. Verify that the network connection and clock settings are correct in the device menu.
  3. Contact