DatabeatOMNI status and known issues

Sometimes things break and the Databeat Team is here to fix it. This article will keep you up to date on the most pressing errors, known issues, and available quick-fixes for you to temporarily correct the problem.

We are continuously improving and fixing, hence resolved issues are removed from the list. You can find more information about DatabeatOMNI release notes and OMNIplay release notes.

Doorsign LED on AOPEN devices

Issue: LED lights may not change color AOPEN WA1032T devices
Users have reported that the green light indicating an available room does not change when the room changes status to busy. The screen does update, but not the lights.

Status: Solved with Firmware Update.
Contact Databeat Support.

Hotfix: Reboot the device and the LED lights will start working again.

Experiencing any other issues?

1. Search the Knowledge Base for more information or contact your partner/admin.

2. Submit a ticket to support@databeat.net to let us know!