---
title: How to install the Databeat OMNIplay app on an LG Public Display with WebOS version 6?
description: This article describes installing and configuring the Databeat OMNIplay app on an LG professional display with WebOS version 6 for use with the DatabeatOMNI.
---

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# How to install the Databeat OMNIplay app on an LG Public Display with WebOS version 6?

## This article describes installing and configuring the Databeat OMNIplay app on an LG professional display with WebOS version 6 for use with the DatabeatOMNI.

### Table of contents

![32SM5KE-B)](https://support.databeat.net/hs-fs/hubfs/32SM5KE-B\).jpg?width=346&name=32SM5KE-B\).jpg)

1. [Before you begin](https://support.databeat.net/en/how-to-install-omniplay-on-lg-public-display-with-webos-6.0#beforeyoubegin)
2. [Configure the LG device](https://support.databeat.net/en/how-to-install-omniplay-on-lg-public-display-with-webos-6.0#configurelgdevice)
3. [Installing the OMNIplay app](https://support.databeat.net/en/how-to-install-omniplay-on-lg-public-display-with-webos-6.0#installingOMNIplay)
4. [Configure the OMNIplay license key](https://support.databeat.net/en/how-to-install-omniplay-on-lg-public-display-with-webos-6.0#configurelicensekey)
5. [Troubleshooting](https://support.databeat.net/en/how-to-install-omniplay-on-lg-public-display-with-webos-6.0#troubleshooting)

**Tip:** Please verify that you have an LG public display that is running **LG WebOS 6.x**.  
Check webOS-version in the LG menu: General/System Information.

**LG WebOS 2.x:** [How to install OMNIplay on LG WebOS 2.0](https://support.databeat.net/en/how-to-set-up-and-install-databeatomni-om-lg-webos?hsLang=en)  
**LG WebOS 3.x:** [How to install OMNIplay on LG WebOS 4.0](https://support.databeat.net/en/how-to-set-up-and-install-databeatomni-on-lg-webos-4.0?hsLang=en)  
**LG WebOS 4.x:** [How to install OMNIplay on LG WebOS 4.0](https://support.databeat.net/en/how-to-set-up-and-install-databeatomni-on-lg-webos-4.0?hsLang=en)  
**LG WebOS 6.x:** [How to install OMNIplay on LG WebOS 6.0](https://support.databeat.net/en/how-to-install-omniplay-on-lg-public-display-with-webos-6.0)

### Step 1: Before you begin

#### Requirements

Please ensure you have the correct and necessary requirements before you begin.

- LG public display with WebOS 6.0.
- LG remote with charged batteries. (IR sensor may need to be connected)
- Power cable and socket available.
- Internet connection via cable or Wi-Fi credentials. [Read more](https://support.databeat.net/network-requirements?hsLang=en)
- OMNIplay license key. [Read more](https://support.databeat.net/how-to-order-licenses-directly-from-databeat?hsLang=en)

#### Transport, unpacking, and mounting

- **Inspect.** First, check the packaging for damage. Take a picture of the packaging before unpacking if you suspect any damage.
- **Unpack**. Carefully unpack the public display and check it for any physical damage. Take pictures of the screen and report damages immediately to your supplier.
- **Mount.** The screen must be mounted properly for the ventilation to work. We recommend checking the device manual for instructions, to avoid breaking warranty requirements.  
  (I.E. specifically rotate the screen clockwise to show content in portrait.)

Please contact your reseller or administrator if you have any issues.

### Step 2: Configure the LG device

#### Ready to use

After starting up the device the first time you will be prompted to select the type of setup.

1. Select **Go to settings**
2. Select **Start**

If you are not prompted with this, the device may have been in use before and we recommend doing a factory reset. (Settings Menu/Admin/Factory Reset)

#### **LG device configuration**

You need to edit the settings in the LG menu to prepare the device for use with OMNIplay.

**Setting up the LG display in portrait orientation?**  
If the LG display did not automatically rotate after selecting "Go to settings", you can manually adjust it in the LG menu now. Select **Display** and then edit **Rotation** settings.

#### **General/Time & Date**

1. Select **General**, select **Time & Date**
2. Enable **Set Automatically** to **ON**
3. Select correct **Time Zone**
4. Select correct **Country**
5. Select correct **City** or the capital city of the country
6. Press **Return** on the remote to go back to General settings

Time & Date settings are now set to sync via the internet based on Time Zone, which includes [DST](https://en.wikipedia.org/wiki/Daylight_saving_time). We do not recommend using NTP unless required by your organization.

#### **General/Network connection**

1. Select **Network**
2. Select **Wired Connection** or **Wi-Fi Connection**  
     1. If Wired: verify the network connection, cabling, and network configuration.
     2. If Wi-Fi: Select a Wi-Fi Network and connect with the required credentials.
3. Press **Return** on the remote to go back to General settings

#### **General/Power**

1. Select **Power**
2. Disable **No IR Power Off (4hour)**
3. Press **Return** on the remote to go back to General settings

Unfortunately, the default LG setting is to have "**No IR Power Off (4hour)**" **enabled.** This means that the device will **turn itself off after 4 hours** if no user has used the remote control (infrared). After installing OMNIplay the display power (ON/OFF) settings are and should be remotely controlled by the location's service hours in DatabeatOMNI.

### Step 3: Install and configure the OMNIplay application

Since the device now has power, the correct time & date settings, a network connection, and will automatically turn on in case of a power cut, it is ready for the OMNIplay app to be installed.

1. Select **EZ Settings** in the menu on the top left
2. Select **SI Server Setting**
3. Select **SI Server Setting** again
4. Ensure **Fully Qualified Domain Name** is **ON**
5. Enter the full **URL address**: **[https://www.databeatomni.net/lg6](https://www.databeatomni.net/lg6)**  
   ![LG WebOS SI Server Setting - Installing Databeat OMNIplay on LG Public displays](https://support.databeat.net/hubfs/image-png-Jul-03-2023-10-29-35-1335-AM.png)
6. Set **Application Launch Mode** to **Local**
7. Set **Application type** to **IPK**
8. Set **Local Application Upgrade** to **Remote**
9. Set **Auto Set** to **OFF**
10. Select **Confirm** for Application Upgrade
11. Select **OK**
12. **Reboot** with the **Power button** on the remote and wait for the app to install and start.

The LG device will from now on launch the OMNIplay app when starting up.  
If any issues occur, please verify the setup and especially the URL to be correct.

A functional network connection is needed to download the application from the DatabeatOMNI server. Your network policies may not allow traffic with DatabeatOMNI  server as default. Please try another network or sharing network via phone to test the connection. If you are stuck, please [support@databeat.net](mailto:support@databeat.net) for more information.

### Step 4: Configure the OMNIplay license key

Finally, the OMNIPlay app has started for the first time and will request a license key.  
The license key is unique to the device and will instruct what to do and when to do it.

1. Enter the **license key** you have for the specific device and press enter. (I.E. LGABCD1234X)
2. The device should then reboot and load the OMNIplayer settings for that license key.

#### The LG public display is successfully configured with OMNIplay, congrats!

If configured in DatabeatOMNI, it will start to play content and report to DatabeatOMNI for remote administration. If not then press 4 to select a channel or log into your DatabeatOMNI account to remotely manage your new Lucky Goldstar (LG) OMNIplayer.

### Troubleshooting

If you have any issues, want to learn more, or need custom settings on the device you will find some useful information below. Contact [Databeat Support](mailto:support@databeat.net) if you need further assistance.

#### Issues?

- **Not installing or updating app?** Check the URL you entered and the clock settings.
- **Entered the wrong license key?** Press **0** to change.
- **Don't have a license key?** Check your DatabeatOMNI account or ask your reseller.
- **Turning off due to service hours?** Check Time & date settings, time zone, and of course, service hours for the location the OMNIplayer is registered to in DatabeatOMNI.
- **Failed to initialize?** Contact Databeat Support.

#### **No valid or active content on screen?**

1. Press **3** to check the media plan and see if the content is available/downloading.
2. Press **4** on the remote and select a channel with active content.
3. Verify the license key, press **0** to change.
4. Press **6** to see general info and verify.
5. Log into DatabeatOMNI and verify active content and settings for the OMNIplayer.
6. Verify network connection, time & date settings, firmware, and URL.
7. Contact your Reseller or Databeat Support.

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    - [Install](https://support.databeat.net/en/omnicast?hsLang=en#install)
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    - [OMNIplay for Samsung](https://support.databeat.net/en/samsung?hsLang=en#omniplay-for-samsung)
    - [Install](https://support.databeat.net/en/samsung?hsLang=en#install)
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- [Databeat Resource Scheduling](https://support.databeat.net/en/databeat-resource-scheduling?hsLang=en#main-content)

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