How to install OMNIplay on LG Public Display with WebOS 4.0.

This article describes how to install and configure the OMNIplay app on an LG professional display with WebOS 4.0 for use with DatabeatOMNI.

Table of contents

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  1. Before you begin
  2. Configure the LG device
  3. Installing the OMNIplay app
  4. Configure the OMNIplay license key

Tip: Please verify that you have an LG public display that is running LG WebOS 4.0.
Related article: How to install OMNIplay on LG WebOS 2.0

Step 1: Before you begin

Requirements

Please ensure you have the correct and necessary requirements before you begin.

  • LG public display with WebOS 4.0.
  • LG remote with charged batteries.
  • Power cable and socket available.
  • Internet via cable or Wi-Fi credentials. Read more
  • OMNIplay license key. Read more

    Transport, unpacking, and mounting

    • Inspect. First, check for damage to the packaging. Take a picture of the packaging before unpacking if you suspect any damage.
    • Unpack. Carefully unpack the public display and check it for any physical damage. Take pictures of the screen and report damages immediately.
    • Mount. The screen must be mounted properly for the ventilation to work. The warranty may be broken and invalid if mounted incorrectly. Rotate the screen clockwise to show content in portrait.

    Please contact your reseller or administrator if you have any issues.

    Step 2: Configure the LG device

    Ready to use

    After starting up the device the first time you will be prompted to select the type of setup.

    1. Select Go to settings
    2. Select Start

    If you are not prompted with this, the device may have been in use before and we recommend doing a factory reset. (Settings Menu/Admin/Factory Reset)

    LG device configuration

    You need to edit the settings in the LG menu to prepare the device for use with OMNIplay.

    Setting up the LG display in portrait orientation?
    If the LG display did not automatically rotate for you, we recommend selecting Display, Rotation and select the rotation of choice in the LG menu right away.

    General/Time & Date

    1. Select General, select Time & Date
    2. Enable Set Automatically to ON
    3. Select correct Time Zone
    4. Press Return on the remote to go back to General settings

    Time & Date settings are now set to sync via the internet based on Time Zone, which includes DST. We do not recommend using NTP unless required by your organization.

    General/Network connection

    1. Select Network
    2. Select Wired Connection or Wi-Fi Connection
      1. If Wired: verify the network connection, cabling and network configuration.
      2. If Wi-Fi: Select a Wi-Fi Network and connect with the credentials requested.
    3. Press Return on the remote to go back to General settings

    General/Power

    1. Select Power
    2. Select Power On Status
    3. Select PWR(Power On)
    4. Press Return on the remote to go back to General settings

    Step 3: Install and configure the OMNIplay application

    Since the device now has power, the correct time & date settings, a network connection, and will automatically turn on in case of a power cut, it is ready for the OMNIplay app to be installed.
    1. Select EZ Settings in the menu on the top left
    2. Select SI Server Setting
    3. Select SI Server Setting again
    4. Set Fully Qualified Domain Name to ON
    5. Enter the full URL address: https://www.databeatomni.net/lg
    6. Set Application Launch Mode to Local
    7. Set Application type to IPK
    8. Set Auto Set to ON
    9. Set Local Application Upgrade to Remote
    10. Select Confirm for Application Upgrade
    11. Select OK
    12. Reboot with the Power button on the remote and wait for the app to install and start.

    The LG device will from now on launch the OMNIplay app when starting up.
    If any issues occur, please verify the setup and especially the URL to be correct.

    A functional network connection is needed to download the application from the DatabeatOMNI server. Your network policies may not allow traffic with DatabeatOMNI  server as default. Please try another network or sharing network via phone to test the connection. If you are stuck, please support@databeat.net for more information.

     

    Step 4: Configure the OMNIplay license key

    Finally, the OMNIPlay app has started for the first time and will request a license key.
    The license key is unique to the device and will instruct what to do and when to do it.

    1. Enter the license key you have for the specific device and press enter. (I.E. LGABCD1234X)
    2. The device should then reboot and load the settings for that license key.

    The LG public display is successfully configured with OMNIplay, congrats!

    If configured in DatabeatOMNI, it will start to play content and report to DatabeatOMNI for remote administration. If not then press 4 to select channel or log into your DatabeatOMNI account to manage your new OMNIplayer.

    Issues?

    • Entered the wrong license key? Press 0 to change.
    • Don't have a license key? Check your DatabeatOMNI account or ask your reseller.
    • Turning off due to service hours? Check Time & date settings, time zone and of course service hours for the location the OMNIplayer is registered to in DatabeatOMNI.

    No valid or active content on screen?

    1. Press 3 to check the mediaplan and see if the content is available/downloading.
    2. Press 4 on the remote and select a channel with active content.
    3. Verify the license key, press 0 to change.
    4. Press 6 to see general info and verify.
    5. Log into DatabeatOMNI and verify active content and settings for the OMNIplayer.
    6. Verify network connection, time & date settings, firmware, and URL.
    7. Contact your Reseller or Databeat Support.