How to install the Databeat OMNIplay app on an LG Public Display with WebOS version 2?

This article describes installing and configuring the Databeat OMNIplay app on an LG professional display with WebOS version 2 for use with the DatabeatOMNI.

Table of contents

1. Before you begin
2. Configure the LG device
3. Install the OMNIplay application
4. Configure the OMNIplay license key
5. Troubleshooting and FAQ

 

Step 1: Before you begin

Requirements

Please ensure you have the correct and necessary requirements before you begin.

• LG public display with WebOS 2.0.
• LG remote with charged batteries. (IR sensor may need to be connected)
• Power cable and socket available.
• Internet connection via cable or Wi-Fi credentials. Read more
• OMNIplay license key. Read more

Transport, unpacking, and mounting

• Inspect. First, check the packaging for damage. Take a picture of the packaging before unpacking if you suspect any damage.
• Unpack. Carefully unpack the public display and check it for any physical damage. Take pictures of the screen and report damages immediately to your supplier.
• Mount. The screen must be mounted properly for the ventilation to work. We recommend checking the device manual for instructions, to avoid breaking warranty requirements.
  (I.E. specifically rotate the screen clockwise to show content in portrait.)

Step 2: Configure the LG device

First time use

Starting up the device for the first time you will be prompted with the default language and country selection. 

Set Language and Country

1. Set Language to English
2. Set device Continent
3. Set device Country
4. Select OK

Connect to the network

1. Press Settings on the remote
2. Select Advanced Settings
3. Select Network in the menu
4. Select Wired Connection or Wi-Fi Connection
   
   1. If Wired: verify the network connection, cabling, and network configuration.
   2. If Wi-Fi: Select a Wi-Fi Network and connect with the credentials requested.
5. Press Return on the remote to go back to the settings menu

Turn off the "Auto Power Off" setting

1. Select General in the settings menu
2. Select Timers
3. Set Auto Power Off set to Off.
4. Press Return twice on the remote to exit the settings menu

Step 3: Install the OMNIplay application

Accessing Server settings

1. Press and hold Settings on the remote for 5-8 sec
2. A gray message box in the upper right will appear
3. Press 8080 and OK to access server settings

OMNIplay application installation

1. Set Application Launch Mode to Local
2. Set Fully Qualified Domain Name to On
3. Enter the full URL address: https://www.databeatomni.net/lg6 (to install the newest app)
   Note that the previous version of the URL ended with "/LG" and is no longer supported.
4. Set Application type to IPK
5. Set Local Application Upgrade to Remote
6. Set Auto Set to OFF
7. Select Confirm for Application Upgrade
8. Select OK
9. Press Power button to turn off the device and wait 8 seconds
10. Press Power button to turn on the device wait for the app to install and start.

 

Step 4: Configure the OMNIplay license key

Finally, the OMNIPlay app has started for the first time and will request a license key.
The license key is unique to the device and will instruct what to do and when to do it.

1. Enter the license key you have for the specific device and press enter. (I.E. LGABCD1234X)
2. The device should then reboot and load the OMNIplayer settings for that license key.

The LG public display is successfully configured with OMNIplay, congrats!

If configured in DatabeatOMNI, it will start to play content and report to DatabeatOMNI for remote administration. If not then press 4 to select channel or log into your DatabeatOMNI account to manage your new Lucky Goldstar (LG) OMNIplayer.

 

Troubleshooting

If you have any issues, want to learn more, or need custom settings on the device you will find some useful information below. Contact Databeat Support if you need further assistance.

Issues?

• Entered the wrong license key? Press 0 to change.
• Don't have a license key? Check your DatabeatOMNI account or ask your reseller.
• Turning off due to service hours? Check Time & date settings, time zone, and of course, service hours for the location the OMNIplayer is registered to in DatabeatOMNI.

No valid or active content on screen?

1. Press 3 to check the media plan and see if the content is available/downloading.
2. Press 4 on the remote and select a channel with active content.
3. Verify the license key, press 0 to change.
4. Press 6 to see general info and verify.
5. Log into DatabeatOMNI and verify active content and settings for the OMNIplayer.
6. Verify network connection, time & date settings, firmware, and URL.
7. Contact your Reseller or Databeat Support.