Learn how to install and configure the OMNIplay app on a Samsung Tizen public display with SSSP10 from the Samsung Menu.
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Verify that you have a Samsung public display that is running Tizen (SSP10)
Which Smart Signage Platform (SSP) version does my Samsung public display model have?
First time use installation (Brand new with factory reset settings)
Step 1: Play via
Make sure that your digital signage device has enabled the "Custom App" setting in the Samsung menu under Play via.
- Press Menu
- Select System
- Select Play via
If you are unable to select "Play via," try changing your source to HDMI and then follow the steps again.
Step 2: Network
A network connection is required to communicate with our server and download our app.
Connect to your local network from the Samsung Menu:
- Press Menu
- Select Network
- Select Open Network Settings
Using a strict network? Check out our network requirements.
Tip: A shared network from your mobile device can be used to test accessibility for installation if you are using a restricted network.
Step 3: Date & Time
It is important and necessary that the correct date & time is set for your device before installation of our app.
- Press Menu
- Select System
- Select Time
- Select Clock set
Tip: Check that you have entered the correct year.
Step 4: Custom App
Access app management to download our app.
- Press Home
- Select App management
- Select Install Web App
- Insert https://www.databeatomni.net/tizen
Warning! All letters in the url has to be lower case for a successful installation.
- Select Go or Done on the digital keyboard to download our app.
Step 5: License key
Connect your Samsung device to a OMNIplay license key.
Don't have a license key?
- Check your DatabeatOMNI account.
Entered the wrong license key?
- Press 0 to change.
Troubleshooting
If you experience any issues, want to learn more, or need custom settings on the device you will find some useful information below. Contact Databeat Support if you need further assistance.
The downloading process does not start automatically.
- Start manually with Home - Custom App
Unable to connect to the server?
- Verify correct information from step 1, step 2 and step 3.
The display has been used previously.
- We recommend doing a factory reset and try installation with factory reset settings.
Turning off due to service hours?
- Check Date & Time settings, time zone and service hours in DatabeatOMNI.
Turning off due to inactivity (default 4 hours)?
- Set Auto Power Off to Off in Power Control.
No valid content in selected channel?
- Press CH on the remote and select a channel with active content.
- Press 3 to check the mediaplan and see if the content is available/downloading.
- Log into your DatabeatOMNI account to manage your new OMNIplayer.
- Verify firmware and mediafile compatilibily for your device.
- Contact your Reseller or Databeat Support.